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Processing charges: 1 euro applicable to all Euskalduna ticket sale channels.
Once a show has started, and out of respect for the rest of the audience and performers, members of the audience will only be allowed to enter or return to the room during intermissions, if any.
If circumstances require so, the promoter may modify dates, timetables, programmes, performers and also cancel a performance. Tickets will be refunded in full only if a performance is cancelled.
General conditions of assistance:
General conditions of assistance document [PDF]
The promoters of the different performances and shows will be exclusively responsible for all the aspects related to lighting and sound of the shows/productions.
Euskalduna Conference Centre will send the show/production promoter entities all the complaints received due to these reasons.