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Processing charges: 1 euro applicable to all Euskalduna ticket sale channels.
Approx. duration: 120 min.
Promoter: Get In
All customers that used the official Ticketmaster platform to buy their tickets for the concert to be initially staged at the BEC, will be contacted via this platform to receive their new tickets.
Please use the following email address for additional queries; firstname.lastname@example.org
Once a show has started, and out of respect for the rest of the audience and performers, members of the audience will only be allowed to enter or return to the room during intermissions, if any.
If circumstances require so, the promoter may modify dates, timetables, programmes, performers and also cancel a performance. Tickets will be refunded in full only if a performance is cancelled.
General conditions of assistance:
General conditions of assistance document [PDF]